Returns

Request a return or cancellation

Contact our support team with your order number and the reason for your request. We will provide the applicable instructions for your order.

Before sending an item

Please wait for the correct return address and instructions. Return locations and handling can depend on the item and the fulfilment arrangement.

Faults or delivery damage

Tell us what happened and keep the item and packaging while the team reviews your request. Your applicable statutory rights are not affected.